Knowledgebase
Articles
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Can I connect to your FTP servers using command line FTP in Windows?
Yes, we have no restrictions regarding the use of the windows command line to connect to our servers via FTP. Do remember however, that FTP... -
Can I use the File eXchange Protocol (FXP) for site-to-site transfers?
We do not allow the use of the File eXchange Protocol (FXP) in the interests of security because it can be exploited to perform... -
How do I setup additional FTP accounts?
Additional FTP accounts are most commonly used to give others access to an account for the purpose of sharing a web development project. You... -
How do I unlock additional FTP accounts?
Unlocking the main FTP account does not unlock additional FTP accounts, additional accounts must be unlocked separately from the "Additional... -
Is it possible to assign a DNS address to the FTP lock function?
While you can permanently unlock the FTP on your hosting package for an IP, unfortunately It's not possible to assign a DNS address to have... -
Linux file permissions bible
File permissions are an essential part of web hosting, as they prevent private data from being accessed, and prevent your site from being... -
Unable to connect via FTP, the following error is being produced "530 Login failed. Perhaps your FTP access isn't unlocked?"
We have recently implemented an FTP locking system to improve security for all of our customers. This has been implemented following close work... -
Why am I getting Error 530. Maximum number of users (3) when trying to connect via FTP?
You will see this error when an attempt is made to exceed the limit of 3 concurrent FTP connections to a hosting package. Some FTP clients are...