Knowledgebase

You can setup your iPhone or iPad to receive mail from one of your Exchange mailboxes by following these instructions.

Please note that this doesn't apply to a standard mailbox, where you can find the instructions in the support database article entitled "How do I set up POP3/IMAP email on an iPhone or iPad?"

Go to Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange

On the next screen enter the following settings:

• Email: The email address for the Exchange mailbox you want to setup
• Username: The email address for the Exchange mailbox you want to setup
• Password: The password for the Exchange mailbox
• Description: Your own description for the Exchange mailbox on your iPhone/iPad

Press Next

You may now get a message saying it cannot verify the identity of your domain name, just press Continue.

You will now see a "Server" option appear on the screen. In here, you should enter 'cluster1.exchange.outitgoes.com'

If your iPhone or iPad has now successfully connected, you will be presented with the options to sync the Mail, Contacts and Calendar. Choose which ones you would like to sync and then press Save.

Your Exchange mailbox should now be successfully setup.